Questions
The questions we would ask in your position.
Including the uncomfortable ones. If something you need to know is missing here, write and ask — we will answer it directly rather than route you to a call.
- 01
You are a new firm. Why would we take the risk?
Because the risk is bounded by how the work is scoped. Most clients start with a short, fixed-price assessment that ends in a document they own outright. Nothing larger is committed until you have seen how we think.
- 02
Who actually does the work?
A named senior lead who is present from the first call through hand-over, supported by the engineers on your engagement. We do not sell one team and staff another.
- 03
How does an offshore team work across US and UK hours?
We hold a fixed daily overlap window with your timezone for calls and reviews, agreed before the engagement starts, and a written status every week regardless.
- 04
Who owns the code and models?
You do, on final payment. We retain only our pre-existing frameworks and general know-how, stated plainly in the contract.
- 05
What happens to our data?
Access is scoped to the minimum required, time-bound and revoked at close. Client data is never used to train models shared with anyone else, and processing terms are agreed in writing first.
- 06
Why is there no pricing on this site?
Because a number quoted before the problem is understood is either padded or wrong. We quote a fixed price against a written scope after the first conversation.
- 07
How do engagements begin?
With a thirty-minute call, no charge and no obligation. If the work looks right for both sides, we send a written scope and a fixed price before anything is signed.
- 08
Do you sign our contract or yours?
Either. We work under client master services agreements routinely, and we have our own where a client prefers to use it. A mutual NDA comes first in both cases.
- 09
Can you work with our existing vendors?
Yes, and often that is the honest answer — an incumbent who already knows your systems may be better placed for part of the work. We hold no reseller commissions, so there is no bias in that advice.
- 10
Where is the firm based, and where does the work happen?
Valtier Global Private Limited is incorporated in India, and delivery is from India. Client-facing sessions run inside a fixed daily overlap window agreed with your timezone before the engagement starts.