01 / Practice
AI Automation Consulting
Find the work that should never have been manual, automate the part that is safe to automate, and instrument the rest.
/ The problem
Where this work usually goes wrong.
Most operations carry a long tail of repetitive, judgement-light work that nobody owns and everybody resents. The temptation is to automate the loudest process first. The expensive mistake is automating a process whose errors are irreversible, or whose exceptions outnumber its happy path.
/ What we do
The work itself.
- 01
Operational audit across support, finance, sales operations and back office, with volumes and cycle times measured rather than estimated
- 02
Automation candidate scoring by volume, error cost and reversibility — the last of these decides what runs unsupervised
- 03
Human-in-the-loop design: review gates, confidence thresholds and clean escalation paths
- 04
A pilot on one process, measured against the manual baseline before anything is scaled
/ What you receive
Deliverables, and how long it takes.
Typically 3–6 weeks to a scored register and a running pilot.
A scored automation register with expected hours recovered per process
A working pilot in your environment, not a demonstration environment
Exception-handling and escalation design documented for your operations team